Once in a great while, if we’re fortunate enough, we get to experience excellence in a way that evokes some sort of indescribable resonant feeling in us. It's not something that's easily explained; you have to be "tuned in," in a sense, and you know it when you see it. Or hear it.

We’re always at our best when we remove ourselves as the center of attention and instead have the courage to make our clients the most important people in the world.