Applied AI Consulting Services

Artificial intelligence is rapidly reshaping how insurers analyze data, manage operations, and serve customers, but most organizations struggle to move from experimentation to disciplined, compliant adoption. Perr&Knight helps insurers and insurance-adjacent organizations apply AI in ways that are practical, defensible, and aligned with business and regulatory realities. Our Applied AI Consulting services focus on clarity, governance, and execution, ensuring AI initiatives create measurable value without introducing unnecessary risk.

  • AI Strategy & Roadmapping

    We help organizations define where AI fits (and where it does not) by aligning AI initiatives to business objectives, operating models, data maturity, and risk tolerance. The result is a prioritized, realistic roadmap grounded in value, feasibility, and regulatory considerations.

  • Use Case & Workflow Design

    AI delivers value only when embedded into well-designed workflows. We identify high-impact use cases and redesign end-to-end processes to incorporate AI responsibly, clarifying human-in-the-loop controls, decision boundaries, and operational dependencies.

  • AI Tool & Platform Selection

    The AI tooling landscape is crowded and fast-moving. We provide independent guidance to help clients evaluate and select AI platforms, models, and vendors based on capability, security, scalability, cost, and regulatory fit without vendor bias.

  • AI Governance, Risk & Compliance

    We help organizations establish governance frameworks based on the NAIC Model Bulletin on AI and various state regulations to address model risk management, data privacy, explainability, and auditability. Our approach ensures AI systems are defensible to regulators, auditors, and internal stakeholders.

  • AI Implementation & Integration

    From pilot to production, we support the implementation of AI solutions that integrate with existing data, systems, and controls. We focus on pragmatic execution, ensuring solutions are operationally viable, secure, and maintainable over time.

  • Change Management & Capability Enablement

    AI adoption is as much a people challenge as a technical one. We help leaders prepare teams, redefine roles, and build internal capabilities so AI enhances decision-making rather than creating confusion, resistance, or unmanaged risk.

Whether you are exploring AI for the first time or refining existing initiatives, Perr&Knight brings a disciplined, insurance-focused perspective to AI adoption. We help organizations ask the right questions, make informed decisions, and move forward with confidence. If you’d like to discuss where AI may—or may not—make sense for your organization, we welcome the conversation.